Born as the pioneer in Indonesia’s e-commerce, Blibli.com has always believed in the sovereignty of local talents to empower our customers, partners and all generations in Indonesia. For that reason, we invite true creative problem solvers and passionate business builders to empower Indonesia with us. At Blibli.com, through endless opportunities, everyone is invited to solve real world problems and thus making differences every day and in every way for a better life.
A group of people who strive towards the same purpose of empowering generations through RESPECT value.
Bliblioneers are the very core of Blibli.com existence, the greatest strength that makes Blibli.com what it is today. Together, we take strides to make cutting-edge ideas and innovation to live our life purpose. As the DNA of every Bliblioneers, we let RESPECT to be our guidelines to achieve what we aspire. We make every judgment and call through RESPECT. We honor fellow Bliblioneers through their RESPECT. And we find the next Bliblioneers through the DNA of RESPECT that we find within them.
Don’t overthink. As long as you don’t move backwards or compliantly remain on the same spot, just do it! We treasure calculated risk taker.
Be an overachiever because complacency is a pitfall. History proved itself that only paranoid survives.
Focus on what to give than to receive and be humble. With it, neither praise nor disgrace can touch you.
Passion is the fuel to accomplish the unimaginable. Stay true to it and be proud of what you build.
Bliblioneers build relationship through open communications. They criticize hard, but support harder. They learn from one another and accept each other’s imperfections.
Focus on taking care of customers and work backwards. The formula has always been the same:
ME < TEAM < COMPANY < CUSTOMERS
Build a synergy out of trust. Let your surplus exceeds others deficits and vice versa.
As the melting pot of bright talents from world class universities and experienced professionals ranging from multinational tech, agencies, manufactures, entrepreneurs, to consulting. Blibli.com provides opportunities for bright talents to explore diverse perspectives and ideas among themselves, thus inspiring one another in pursuing life purposes.
It is our belief that we can only propel ourselves forward by constantly open self to new possibilities and solve real challenges. Through series of free open classes ranging from leadership development session, coding class, to photography course, we want to ensure that our bright talents are constantly being empowered in pursuing their life purposes.
Break your routine by joining our fun and family-like community such as: dance, singing, diving, photography, basketball, badminton, futsal, yoga, zumba, and many more.
We are looking for full time finance administrator to join our family. As a finance administrator, you have responsibility to manage and control lots of data and documents. So we hope you enjoy doing clerical things.
For this position, you should be:
We are currently looking for Business Development Administrator to join as part of our family. As Business Development Administrator you will be responsible to manage and control lots of data and documents. On the operational side, you will be in charge to maintain order and B2B transaction as well.
User Experience (UX) Researchers work to answer the most challenging questions in design. In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviors and motivations of our users, and working with teams of Designers, Product Managers, Engineers and others to develop new features. You’ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user’s experiences feel more intuitive, accessible, fun—and even magical.
Sr. UX Designer will Collaborate with product managers, technology and marketing on conceptual models, process flows, user scenarios & tasks, and UI design. Translate user requirements and complex business processes into highly usable, highly interactive applications by applying a user-centric approach to design, and balancing the end-user experience with the stated business purpose. Contribute towards user requirements gathering for new product releases. Conceive, document, and evangelize user interface guidelines and design patterns. Work across various lifecycle stages of a product, from new products to continuous product improvements through agile (scrum) process. Inspire the team to execute your UX vision
Desired Skills and Experience
Who will be responsible for planning and selecting a range of products based on customer demand & market trends by recruiting potential merchant and maintaining good relationship with existing merchants.
Who will be responsible to plan, develop and ensure the implementation of promotions program with new or existing clients in order to encourage and increase traffic and sales.
You are going to join our HR team, specifically in Talent Development, who always look for innovative and creative ways to develop our potentials. You will dive to the exciting world of people development where you have the privilege to design, organize, and even conduct programs that can enhance our talents’ skills and knowledge, preparing them better for the ever growing e-commerce business. You will have the chance to interact with diverse, dynamic people and bring the best out of them.
As the part of talent acquisition team, you’re charged with finding the most interesting candidates who bring impacts and make a difference to all they do. You’re responsible for guiding candidates through our hiring process and connecting them to the best experience of working at Blibli.com. You will do the recruitment and selection process through interview, psychological assessment, also discovering and utilizing innovative recruitment and sourcing methods.
Who will be responsible for standardize performance framework test and tools, analyze and identify performance/bottleneck risk to make sure all product is adhere to a certain performance budget and giving recommendation/suggestion on how to improve the performance
As Sr Software Development Engineer in Blibli.com, you will get a lot of chance to develop and implement the newest technologies that provide the best experience for Indonesian people in shopping online. You will responsible to researching, configuring, coding and testing of applications development.
We strive to enable users on any platform to access Blibli.com. as a Mobile Development Engineer, you’ll get to work and collaborate with other passionate mobile developers to bring the most delightful and useful services and apps to life. You will be responsible for researching, configuring, coding and developing network-based mobile applications for mobile platforms.
An important part of the e-Commerce value chain is the quality of the returns service. Return policies and processes continue to grow more important to online shoppers. Returns team starts with the customer and works backwards to make returns easy and simple. By improving the consumer experience and bringing policy and procedure more closely in line with consumer expectations, it’s possible to turn what can be a problem into an advantage. Online shoppers want their lives to be made simpler as compared to their experiences with the offline world. Consumers are considering the ease of use of the return policy and process as key decision points on their path to purchase. When Blibli.com succeed in meeting these expectations, we will have significant competitive advantages and a business model that is best positioned for long-term success.
The return management has launched industry leading capabilities to help customers’ return experience be easy and simple, run by return and dispute resolution team. We manages a best-in-class online returns program for our customers nationwide. We have launched capabilities like replacement or refund for damage / missmatch product or exchanges for different sizes or colors in easy step. We have more great things planned for the future and our teams make this possible. We are constantly looking for new ways to make returns easy.
Being part of Return Management provides the unique opportunity to understand the entire Blibli.com eco-system in depth. As a Return and Dispute Resolution Staff, you will explore, persuade and demonstrate how to solve complex return settlement process with our customer and solve disputes that occur within a resolution process while providing a world class customer experience. You will liaise on daily basis with sellers on operational execution and responsible to manage and measure their performances regularly.
Blibli.com’s Supply Chain Management holds a main center of our Operation activities as we are delivering the best products to our customers with fast and professional service right to our customer’s doorstep. By doing so, we need an excellent candidate to maintain the quality and shipment products in our warehousing facilities. Manages inbound activities related to storage of goods, inventory management, as well as Oversees outbound activities related to order-filling, stock replenishment, shipping. Will liaise heavily with our customer service, facility and equipment operation; In other words, the candidate will administers overall inventory management such as reporting summary daily activities in our warehouse, productivity such as fast order fulfillment, accuracy of the product and delivery, and loss prevention programs to ensure that customer requirements are met.
As an e-commerce platform, Blibli.com enables the supply chain division to run and operate our proprietary enterprise logistics solutions in optimizing our in-house logistics infrastructure nationwide, to create delivery order seamlessly, to make real-time customer receiving process online tracking, to produce integrated API system, to promise delivery that is faster and more reliable than ever before. With the mindset to grow big, we aim to create a new value in logistics market to be more efficient in process and network with most advanced and cutting edge technology.
This position is responsible for processing and evaluating data that is essential in BES (Blibli Express Service) daily operation’s process. Ensuring the maintenance schedule of operational equipment and assests are on time. Analyze real time data for lead measurement capability and being able to anticipate operational issuses based on data analytics. Ensuring the right process and SOP being implemented in the mist effective and efficient way. Process improvement through Kaizen methodology. This position also responsible to evaluate and manage overall cash flow for operational needs.
Be The Agent of Change!
Customer standard of satisfaction is always change, that’s the main reason we constantly refine the tools, process, standard, environment, and methodologies that drive improvements to the customer experience. To get there, we need exceptionally talented, bright, and visionary people, that are dare to take risks and question the status quo.
Service Innovation & Incubation team have mission to build a bold Customer Management team and service experience. We will gather customer insights, Customer Management trend and operational information to make key business decisions and it will has a direct impact on service strategy.
But Service Innovation and Incubation isn’t just about giving recommendations. We will use wide range of autonomy to innovate and implement on behalf of our customers and that is the irreplaceable opportunity to impact people’s online experiences.
The purpose of this role is to implement the strategic customer plan to improve the end to end customer experience. The Senior Experience Solution Manager will be responsible for creating strategy and design solutions through key improvement work streams with a key focus to address root causes and design and communicate a clear view of the end to end customer outcomes they need to achieve. Lead continuous improvement activity to reduce the number of complaints and increase overall customer satisfaction.
The job holder will manage the planning, organizing, and implementation of product that returned to our warehouse, keep a detailed record of each returned product as it enters or leaves a warehouse, and maximizing the value of assets through liquidation.Prior experience managing and coordinating work across multiple discipline/organizations/vendor in inventory/warehouse management.
Blibli.com is proud of our service quality, not only to our external customer but also to our internal departments, thus, To ensure our internal process is well maintain and 100% in excellent running condition, we have our own Internal Quality Management unit. The candidate in this unit will oversee all activities and tasks needed to maintain a desired level of excellence in Operations area, Analyze performance in each unit of operations and gives recommendations to improve performance in order to be more effective and efficient.
Blibli.com is currently looking for BLITS College Assistant Manager. BLITS College is the place where forward-thinking talent developers synergize to disrupt traditional notions in developing BLITS (Blibli Loyalty Team Service) representatives across multiple contact media (chat, phone, email, and social media).
Successful candidate will embrace a journey in a team of highly energize people to develop and maintain the development of our BLITS representatives.
As a BLITS College Assistant Manager, you will be responsible to deliver training and coaching to BLITS representatives, monitor and review the progress of learners, able to adjust and improve training techniques and programs according to learners’ needs, manage cross functional projects from initiations to evaluation related to people development and retentions, develop and maintain a user-friendly knowledge management center for our BLITS representatives.
Blibli.com is currently seeking a Process improvement and reengineering specialist. You will be responsible to understand business processes in a wide range of organizational areas and to use structured process improvement and problem solving methods that will sustainably add value. This position will also work cooperatively with cross functional teams and departments to seek improvements and solve specific problems.
In Blibli.com, culture is the secret sauce that propels us into making an impact everyday, in every way. As Internal Communications and Culture Management Staff, you will be chef to that sauce.
You will be the agent of change that enables Bliblioneers to keep creating positive changes through our culture. Get the chance of working closely with other passionate and inspiring people from the management team, HR, and other departments. You will support any internal communication and corporate culture internalization strategy while ensuring its effectiveness towards our strategy.
Get ready to innovate and implement your fun, creative ideas to support any impact to happen amongst all Bliblioneers, and by extension to all generations in Indonesia!
IT User Support Specialist will closely engage with User to support them using IT Solutions effectively. You will have various job from provisioning new computer and troubleshoot Software/Application installation to establish New Office and even research New IT Solutions that support User Productivity.
You are going to be part of a dynamic team in Blibli.com technology in an effort to provide our customers with the best e-commerce experience in Indonesia. You will work closely with program managers, UX designers, software developers and other quality engineers to deliver secure, high performance and high availability products that exceed users’ quality standards. You will be responsible to design and maintain test plans and test cases based on product and design specifications, set up testing environments, execute test cases, and collect test results or key metrics on various configurations. You also will responsible for automation test suite development, execution and debugging, and running regression tests as part of on-going agile development.
As a Software Development Engineer, you will be responsible for researching, configuring, coding and testing of applications development within the company.
As Performance Advertising Analyst, you will be part of Digital Marketing team who run performance-based advertising to increase brand awareness, promote products campaigns or services and to drive prospects to conversions:
Pricing Analyst Trade Partnership Blibli.com
Blibli.com is looking for a motivated student or freshgraduate with the ability to develop, improve, and automate analytical models on large quantities of pricing data competitor.