{"id":3265,"date":"2017-12-22T11:26:41","date_gmt":"2017-12-22T04:26:41","guid":{"rendered":"https:\/\/www.blibli.com\/faq\/?p=3265"},"modified":"2021-03-29T17:40:31","modified_gmt":"2021-03-29T10:40:31","slug":"tentang-blibli-com","status":"publish","type":"post","link":"https:\/\/www.blibli.com\/faq\/tentang-blibli\/tentang-blibli-com\/","title":{"rendered":"Tentang Blibli"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><ul class=\"nav nav-tabs\" id=\"\"><li class=\"active\"><a href=\"#custom-tab-0-9a80b45cb78658d5786730ef2f7bd566\" data-toggle=\"tab\" >Bahasa Indonesia<\/a><\/li><li><a href=\"#custom-tab-0-78463a384a5aa4fad5fa73e2f506ecfc\" data-toggle=\"tab\" >English<\/a><\/li><\/ul><div class=\"tab-content\">\n<div id=\"custom-tab-0-9a80b45cb78658d5786730ef2f7bd566\" class=\"tab-pane active\">\n<p><strong>Blibli<\/strong>, berdiri tahun 2011, merupakan e-commerce buatan Indonesia dengan model bisnis yang fokus pada B2B, B2C, dan B2B2C (<span data-contrast=\"auto\">Business to Business to Consumer).<\/span><\/p>\n<p>Sebagai mal online terbesar dan terpercaya, Blibli menawarkan berbagai pilihan produk berkualitas yang disediakan oleh lebih dari 100.000 mitra usaha, mulai dari kebutuhan primer, produk elektronik termasuk gadget, kebutuhan sehari-hari hingga produk untuk keperluan gaya hidup. Kecepatan pengiriman di Blibli didukung oleh armada BES dan 15 mitra logistik, serta memiliki 20 gudang, dan 32 hub yang tersebar di kota-kota besar di Indonesia.<\/p>\n<p>Dengan visi menjadi e-commerce nomor satu yang memiliki jumlah pelanggan setia terbanyak di Indonesia, Blibli berkomitmen untuk memberikan kenyamanan dan kepuasan belanja melalui 24\/7 layanan Customer Care, kepastian 15 hari pengembalian produk serta pilihan pembayaran yang lengkap dan aman kepada pelanggan.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span class=\"bold\">Koleksi lengkap untuk semua kebutuhan kamu<\/span><\/strong><span class=\"bold\"><br \/>\n<\/span>Menghadirkan ratusan ribu produk pilihan dari 17 kategori yang tersusun sistematis mulai dari kategori <a href=\"https:\/\/www.blibli.com\/c\/1\/handphone-tablet\/54593\/54593\">HP &amp; Tablet<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/kamera\/53184\/53184\">Kamera<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/komputer-laptop\/53270\/53270\">Komputer<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/peralatan-elektronik\/54650\/54650\">Elektronik<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/home-living\/HO-1000001\/HO-1000001\">Rumah Tangga<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/mainan-video-games\/MA-1000001\/MA-1000001\">Hobi &amp; Mainan<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/fashion-pria-aksesoris\/54817\/54817\">Fashion Pria<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/fashion-wanita\/54912\/54912\">Fashion Wanita<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/kesehatan-kecantikan\/53203\/53203\">Kesehatan &amp; Kecantikan<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/bliblimart\/53400\/53400\">Bliblimart<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/ibu-anak\/55076\/55076\">Ibu &amp; Anak<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/olahraga-aktivitas-luar-ruang\/OL-1000001\/OL-1000001\">Olahraga<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/tiket-voucher\/TI-1000001\/TI-1000001\">Tiket &amp; Voucher<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/otomotif\/53704\/53704\">Otomotif<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/tour-travel\/TO-1000064\/TO-1000064\">Tur &amp; Travel<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/galeri-indonesia\/GA-1000036\/GA-1000036\">Galeri Indonesia<\/a>, serta <a href=\"https:\/\/www.blibli.com\/digital\/p\/pulsa\">Tagihan &amp; Isi Ulang<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span class=\"bold\">Cicilan 0% semua produk<br \/>\n<\/span><\/strong>Untuk kenyamanan dalam berbelanja, Blibli menghadirkan fasilitas\u00a0<a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/cicilan-0\/\">cicilan 0%<\/a>\u00a0untuk semua produk dengan tenor cicilan hingga 12 bulan.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Cicilan tanpa kartu kredit<br \/>\n<\/strong>Belanja lalu bayar pesanan dengan <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/cicilan-tanpa-kartu-kredit\/\">cicilan tanpa kartu kredit<\/a> menggunakan Akulaku, Kredivo, Home Credit Indonesia, dan Vospay.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span class=\"bold\">Gratis pengiriman ke seluruh Indonesia<br \/>\n<\/span><\/strong>Blibli memberikan layanan\u00a0<a href=\"https:\/\/www.blibli.com\/faq\/topic\/pengiriman\/gratis-ongkos-kirim\/\">gratis pengiriman<\/a>\u00a0ke seluruh Indonesia.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><strong><span class=\"bold italic\">Customer Care 24 jam 7 hari<br \/>\n<\/span><\/strong><\/strong>Blibli menghadirkan layanan Customer Care 24\/7 yang siaga membantu pelanggan dalam berkonsultasi atau bertanya seputar produk dan layanan kami. Customer Care kami dapat dihubungi melalui telepon di 0804 1 871 871, Twitter <a href=\"https:\/\/twitter.com\/BlibliCare\">@BlibliCare<\/a>, <a href=\"mailto:customer.care@blibli.com\">email<\/a>, dan <a href=\"https:\/\/vue.comm100.com\/chatWindow.aspx?siteId=40000001&amp;planId=c248a303-d3ef-4350-acf7-acddd0f678fc#\">chat<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span class=\"bold\">Jaminan pengembalian produk<br \/>\n<\/span><\/strong>Untuk kepuasan dalam berbelanja, Blibli memfasilitasi layanan <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pengembalian-produk\/\">pengembalian produk<\/a> dengan batas waktu klaim 15 hari setelah produk kamu terima.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span class=\"bold\">Sistem pembayaran yang mudah, aman, dan terpercaya<br \/>\n<\/span><\/strong><span class=\"bold\">Menghadirkan <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/\">pilihan metode pembayaran<\/a> yang bervariasi dan aman bersertifikasi VeriSign dan Credit Card Fraud Detection System.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span class=\"bold\">Promo<br \/>\n<\/span><\/strong>Jadikan momen belanja\u00a0<span class=\"italic\">online<\/span>\u00a0menjadi lebih menyenangkan dengan beragam <a href=\"https:\/\/www.blibli.com\/promosi\">promo menarik di Blibli<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<div><\/div>\n<h3 class=\"faqHeader\">Pertanyaan umum seputar Blibli<\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li id=\"tentangBlibliFaq\"><span class=\"bold\"><span class=\"bold\"><strong>Apakah Blibli memiliki toko\u00a0<span class=\"italic\">offline?<br \/>\n<\/span><\/strong><\/span><\/span>Saat ini pelanggan dapat dapat berbelanja secara online melalui website dan aplikasi Blibli. Klik <a href=\"https:\/\/www.blibli.com\/faq\/topic\/belanja\/cara-belanja\/\">di sini<\/a> untuk melihat panduan lengkap belanja di Blibli.<br \/>\nSejak berdiri di 2011, Blibli telah membangun ekosistem e-commerce miliknya yang terdiri dari komponen-komponen inti, salah satunya yaitu omnichannel (offline to online dan online to offline) melalui Blibli InStore, Click &amp; Collect, dan toko offline Bliblimart.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span class=\"bold\"><strong>Apakah Blibli termasuk dalam kategori situs jual-beli?<\/strong><\/span><span class=\"bold\"><strong><br \/>\n<\/strong><\/span>Blibli tidak termasuk dalam kategori situs jual-beli yang melayani aktifitas jual\u00a0<span class=\"italic\">(sell)<\/span>\u00a0dan beli\u00a0<span class=\"italic\">(buy)<\/span>\u00a0secara langsung. Pengunjung tidak dapat melakukan aktifitas jual\u00a0<span class=\"italic\">(sell)<\/span>\u00a0di Blibli tanpa perjanjian kerja sama tertentu. Klik <a href=\"https:\/\/www.blibli.com\/pages\/seller-center\">di sini<\/a> untuk mengetahui cara berjualan di Blibli.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span class=\"bold\"><strong>A<\/strong><\/span><span class=\"bold\"><strong>pakah <\/strong><\/span><span class=\"bold\"><strong>aman dan terjamin berbelanja di Blibli?<br \/>\n<\/strong><\/span>Blibli bekerja sama dengan mitra perbankan terpercaya dan semua transaksi dijamin keamanannya dengan sertifikasi\u00a0<span class=\"italic\">VeriSign, Verified by VISA, MasterCard SecureCode<\/span>\u00a0dan\u00a0<span class=\"italic\">Credit Card Fraud Detection System. Klik <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/\">di sini<\/a> untuk mengetahui metode pembayaran yang tersedia di Blibli.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<div id=\"custom-tab-0-78463a384a5aa4fad5fa73e2f506ecfc\" class=\"tab-pane\">\n<p><strong>Blibli<\/strong>, established in 2011, is an Indonesian e-commerce focusing in B2B, B2C, dan B2B2C (Business to Business to Consumer) business model.<\/p>\n<p>As the biggest trusted online mall, Blibli offers various high-quality products in collaboration with more than 100.000 business partner specializing in primary needs, electronics along with gadget, daily needs, and lifestyle needs. Our fast shipping is supported by BES delivery service along with 15 logistics partner, and 20 warehouses, and 32 hubs all around Indonesia\u2019s largest cities.<\/p>\n<p>Our vision is to be the number one e-commerce with the most loyal customers in Indonesia, and we commit to provide the most convenient and satisfying shopping experience with 24\/7 Customer Care service, 15 days warranty of product return, and secure payment methods.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Complete collection for all your needs<br \/>\n<\/strong>Showcasing hundred thousands of featured products from 17 categories, systematically arranged from <a href=\"https:\/\/www.blibli.com\/c\/1\/handphone-tablet\/54593\/54593\">Phone &amp; Tablet<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/kamera\/53184\/53184\">Camera<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/komputer-laptop\/53270\/53270\">Computer<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/peralatan-elektronik\/54650\/54650\">Electronic<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/home-living\/HO-1000001\/HO-1000001\">Home &amp; Living<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/mainan-video-games\/MA-1000001\/MA-1000001\">Games &amp; Hobbies<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/fashion-pria-aksesoris\/54817\/54817\">Men\u2019s Fashion<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/fashion-wanita\/54912\/54912\">Women\u2019s Fashion<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/kesehatan-kecantikan\/53203\/53203\">Health &amp; Beauty<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/bliblimart\/53400\/53400\">Bliblimart<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/ibu-anak\/55076\/55076\">Mom &amp; Kids<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/olahraga-aktivitas-luar-ruang\/OL-1000001\/OL-1000001\">Sport<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/tiket-voucher\/TI-1000001\/TI-1000001\">Ticket &amp; Voucher<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/otomotif\/53704\/53704\">Automotive<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/tour-travel\/TO-1000064\/TO-1000064\">Tour &amp; Travel<\/a>, <a href=\"https:\/\/www.blibli.com\/c\/1\/galeri-indonesia\/GA-1000036\/GA-1000036\">Galeri Indonesia<\/a>, and <a href=\"https:\/\/www.blibli.com\/digital\/p\/pulsa\">Bills &amp; Top-ups<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>0% installment for all products<br \/>\n<\/strong>Shopping is more convenient by paying in <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/cicilan-0\/\">0% installment<\/a> for all products with up to 12 months tenure.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Installment without credit card<br \/>\n<\/strong>Shop all your needs, pay in i<a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/cicilan-tanpa-kartu-kredit\/\">nstallment without credit card<\/a> using Akulaku, Kredivo, Home Credit Indonesia, and Vospay.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Free shipping all around Indonesia<\/strong><br \/>\nEnjoy fast and <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pengiriman\/gratis-ongkos-kirim\/\">free shipping<\/a> throughout Indonesia when you shop in Blibli.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Customer Care 24 hours 7 days<\/strong><br \/>\nOur Customer Care 24\/7 is always ready to help customer no matter what, from consultation to questions about product info and service. Customer Care is available to contact via phone to 0804 1 871 871, Twitter <a href=\"https:\/\/twitter.com\/BlibliCare\">@BlibliCare<\/a>, <a href=\"mailto:customer.care@blibli.com\">email<\/a>, and <a href=\"https:\/\/vue.comm100.com\/chatWindow.aspx?siteId=40000001&amp;planId=c248a303-d3ef-4350-acf7-acddd0f678fc#\">chat<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Product return guarantee<\/strong><br \/>\nFor your shopping convenience, Blibli supports <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pengembalian-produk\/\">product return<\/a> that you can claim up to 15 days after you receive the product.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Easy, secure, and trusted payment<\/strong><br \/>\n<a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/\">Various payment methods available<\/a>, protected by the VeriSign and Credit Card Fraud Detection System certification.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Deals &amp; Promotions<\/strong><br \/>\nLet us spoil you with <a href=\"https:\/\/www.blibli.com\/promosi\">deals and promotions<\/a> to make your shopping experience more fun and exciting.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<h3>General questions about Blibli<\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Does Blibli own an offline store?<br \/>\n<\/strong>Currently, customer is free to shop online via website and Blibli App. Click <a href=\"https:\/\/www.blibli.com\/faq\/topic\/belanja\/cara-belanja\/\">here<\/a> to see complete guide of shopping in Blibli.<br \/>\nSince established in 2011, Blibli has been building e-commerce ecosystem consisting of primary components, like omnichannel (offline to online dan online to offline) melalui Blibli InStore, Click &amp; Collect, and Bliblimart offline store.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Is Blibli a site for a direct selling and buying activities?<\/strong><br \/>\nBlibli is not categorized into direct selling and buying site where the seller and buyer connect directly. In Blibli, visitors can\u2019t sell without a specific seller\u2019s agreement. Click <a href=\"https:\/\/www.blibli.com\/pages\/seller-center\">here<\/a> to find out how to sell in Blibli.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Is it safe to shop in Blibli?<\/strong><br \/>\nBlibli is working with trusted banking and payment partners, all transaction is protected by VeriSign, Verified by VISA, MasterCard SecureCode, Credit Card Fraud Detection System certification. Click <a href=\"https:\/\/www.blibli.com\/faq\/topic\/pembayaran\/\">here<\/a> to find out available payment methods in Blibli.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"slim_seo":{"title":"Tentang Blibli - Pusat Bantuan","description":"Bahasa Indonesia English Blibli , berdiri tahun 2011, merupakan e-commerce buatan Indonesia dengan model bisnis yang fokus pada B2B, B2C, dan B2B2C ( Business t"},"footnotes":""},"categories":[512],"tags":[],"class_list":["post-3265","post","type-post","status-publish","format-standard","hentry","category-tentang-blibli"],"_links":{"self":[{"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/posts\/3265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/comments?post=3265"}],"version-history":[{"count":30,"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/posts\/3265\/revisions"}],"predecessor-version":[{"id":10322,"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/posts\/3265\/revisions\/10322"}],"wp:attachment":[{"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/media?parent=3265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/categories?post=3265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.blibli.com\/faq\/wp-json\/wp\/v2\/tags?post=3265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}